Meiqia offers tiers based on team size and compliance needs. This page compares channels, automation, ticketing, reporting and security across plans.
Starter
For teams building their first support setup: web and social channels, basic bot and ticketing.
- Web and major social channels
- Basic bot and knowledge base
- Basic conversation and ticket reports
Pro
For teams with real volume that need finer control: smart routing, satisfaction surveys and custom fields.
- Smart routing and skill groups
- CSAT surveys and QA
- Custom fields and tags
FAQ
Can I switch plans anytime?
Upgrades apply immediately; downgrades usually take effect at cycle end.
Is self-hosting missing features?
Core features match; a few cloud-dependent capabilities depend on the deployment model.