Meiqia 2026 release: AI agent assistant is now generally availableLearn more
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Pick the client that fits how you work. Desktop for long shifts, mobile for on-the-go replies.

Meiqia Workbench · Desktopv5.8.2

Desktop client for agents: parallel conversations, canned replies, ticket creation and desktop notifications.

File size86.4 MB
SystemsWindows 10 / 11 · macOS 12+
Updated2026-09-18
LicenseIncluded with any paid plan
  • Handle multiple chats in parallel
  • Canned replies and macros
  • Create and route tickets
  • Desktop and sound alerts
Download desktopOfficial site
SHA256 checksum (sample)a1c93f7e2b84d5061f7ac92e4b8d03765c1e92a7f4b0d68e35c9a2417fbe0d84

Meiqia · Mobilev5.8.1

iOS and Android apps with push notifications, voice and image messages, built for on-call and field work.

File size72.8 MB
SystemsiOS 15+ · Android 9+
Updated2026-09-12
LicenseIncluded with any paid plan
  • Serve customers on mobile
  • Push notifications
  • Voice and image messages
  • Ticket handling and routing
Download mobileOfficial site
SHA256 checksum (sample)3f7b02e5c8a41d96b0e2f73a5c8d9146ea7b3c05d2f8e61a94b70c3d8e5f2901

Meiqia · Self-hosted packagev5.8.0

For teams with data residency requirements. Deploy on your own servers or private cloud with full ops documentation.

File size1.8 GB
SystemsCentOS 7+ / Ubuntu 20+ · Docker
Updated2026-08-30
Best forIntranet · compliance needs
  • Data stays on your infrastructure
  • Docker and Kubernetes support
  • Ops and upgrade documentation
  • Feature parity with Enterprise
Get the packageOfficial site
SHA256 checksum (sample)92ea4c17b05f8d63a1e7c94b2d05f8176ac3b9e0d47f2158a6c3b09e7d4a15f2

Note: this is a demo page. Download buttons and checksums are sample data; get real clients from the app stores or your workspace.

System requirements

Desktop OSWindows 10 / 11 (64-bit) · macOS 12 or later
Mobile OSiOS 15 or later · Android 9 or later
BrowserChrome / Edge / Safari, latest two major versions
Memory4 GB or more (8 GB recommended)
Disk spaceAt least 500 MB free
NetworkStable connection with outbound access on port 443

Getting started

1

Create a workspace

Sign up and finish setup — a default channel is created for you automatically.

2

Install a client

Download the desktop or mobile app and sign in with your workspace account.

3

Configure the bot

Import FAQs and knowledge base entries so the bot can answer first.

Recent releases

  • 5.8.22026-09-18
    AI assistant supports follow-up questions and better context recall in long conversations.
  • 5.8.02026-08-30
    Tickets gained SLA timers and overdue alerts with per-channel reporting.
  • 5.7.52026-07-22
    Knowledge base bulk import and similar-question suggestions improved match rate.
  • 5.7.02026-06-10
    Mobile redesign with voice messages and a quick reply panel.

FAQ

Is desktop identical to web?

Almost. Desktop adds system-level notifications and multi-window handling for long shifts.

Can I use web only?

Yes. The web workbench needs no installation and stays in sync with desktop.

Does self-hosting need a separate license?

Yes. Self-hosting is licensed annually and includes deployment support; contact sales for a quote.